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Sales Administrator | Pharmaceuticals | Widnes

Our client, a well-established and growing organisation within the pharmaceutical industry is seeking a highly organised and proactive Sales Administrator to join their team in Widnes.

This is an excellent opportunity for an experienced administrator with strong customer service and order processing skills to play a key role in supporting customer accounts, coordinating logistics, and ensuring the smooth flow of products through the supply chain.

The Role

As a Sales Administrator, you will be responsible for managing customer orders from receipt through to delivery, working closely with customers, hauliers, internal quality teams, and other departments to ensure exceptional service levels are maintained.

Key Responsibilities

Receiving and processing customer orders accurately and efficiently.Creating and managing sales orders using company systems.Coordinating transport and liaising with third-party hauliers to arrange deliveries.Providing excellent customer service and acting as a key point of contact for customer enquiries. Working closely with Quality Assurance teams regarding product and batch releases.Checking and approving transport invoices for payment.Managing customer account forecasts and maintaining accurate records.Monitoring product shelf life and reporting any issues to management and QA teams.Supporting the wider team with general administrative duties.

About You

The successful candidate will demonstrate:

Previous experience within a Sales Administration, Customer Service, Order Processing, or Supply Chain support role.Excellent organisational skills and strong attention to detail.The ability to manage multiple priorities in a fast-paced environment.Strong communication skills with the confidence to liaise with customers and internal stakeholders.Good IT skills and experience using ERP, CRM, or order processing systems.A proactive and team-oriented approach.

What's on Offer?

Opportunity to join a stable and growing business.Varied and customer-focused role.Supportive team environment.Ongoing development and training opportunities.

Apply Now

If you're an experienced Sales Administrator looking for your next challenge in a dynamic supply chain environment, we'd love to hear from you.

Apply today with your CV or contact our recruitment team for a confidential discussion.

Please note that due to the high volume of applications, only shortlisted candidates will be contacted.

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QA Officer About the Role

Smart4 Sciences is partnering with a leading pharmaceutical company to recruit a QA Officer - Validation & Compliance. This is an excellent opportunity for someone with experience in pharmaceutical Quality Assurance who enjoys working across validation, compliance, technology transfer, and new product introduction activities.

Working within a GMP-regulated environment, you will play a key role in ensuring third-party manufacturers and laboratories remain compliant with regulatory requirements and registered dossiers while supporting the successful delivery of new product projects and ongoing quality initiatives.

Key Responsibilities

Support new product development, technology transfers, and new product introductions from a Quality Assurance perspective.

Coordinate and participate in project meetings with internal stakeholders and external manufacturing and testing partners.

Review and approve analytical method validation, verification, and transfer protocols and reports.

Review manufacturing and packaging process validation protocols and reports.

Review Master Batch Manufacturing and Packaging Records, finished product specifications, methods of analysis, shelf-life specifications, and stability protocols.

Evaluate technical documentation provided by Contract Manufacturing Organisations (CMOs) and Contract Testing Laboratories (CTLs).

Assess Quality Management System documentation including Change Controls, Deviations, Out of Specification (OOS) investigations, CAPAs, and associated quality records.

Maintain and update the Validation Master Plan to ensure ongoing compliance.

Support investigations, market complaints, SOP updates, and continuous improvement activities.

Contribute to site KPIs, product quality objectives, and Health, Safety & Environmental (HSE) standards.

Build strong working relationships with internal departments including Regulatory Affairs, Supply Chain, Logistics, and Sales, as well as external CMOs and CTLs.

About You

We're looking for someone who has:

Experience within Pharmaceutical Quality Assurance in a GMP-regulated environment.

Knowledge of validation principles, including analytical method validation and process validation.

Experience reviewing validation documentation, batch records, technical reports, and quality documentation.

Good understanding of Change Control, CAPA, Deviations, OOS investigations, and Quality Management Systems.

Familiarity with technology transfer and new product introduction activities would be advantageous.

Excellent attention to detail with strong document review skills.

Strong communication and stakeholder management skills.

The ability to manage multiple priorities while meeting project deadlines.

A degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Life Sciences, or a related scientific discipline is desirable.

What's on Offer

Opportunity to work on exciting new product and technology transfer projects.

Exposure to cross-functional teams and external manufacturing partners.

Career development within a growing pharmaceutical quality function.

Supportive and collaborative working environment.

Competitive salary and benefits package.

If you're passionate about pharmaceutical quality, validation, and compliance and want to play a key role in delivering high-quality products to market, we'd love to hear from you. Apply today!

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