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Quality Manager - FMCG / Manufacturing

Location: Thetford, Norfolk
Job Type: Permanent, Full-Time
Working Hours: Monday to Friday

The Opportunity

An established manufacturer supplying products to both residential and commercial markets is seeking an experienced Quality Manager to lead and develop its quality and compliance function.

This is an excellent opportunity for a quality professional with a strong background in FMCG manufacturing, ideally within the chemical, cleaning products, household or related sectors. The successful candidate will play a key role in maintaining technical compliance, driving continuous improvement, supporting audits, and ensuring the highest quality standards are achieved across the business.

Key Responsibilities

Act as the primary technical contact for quality and compliance matters.Lead and support external audits while planning and conducting internal audits.Coordinate and manage customer audits, ensuring successful outcomes.Oversee customer complaint investigations and implement effective corrective and preventative actions.Audit and improve systems against GMP and ISO standards.Manage incoming raw materials and components, ensuring suitability before production use.Conduct supplier reviews and assessments to ensure quality, consistency and ethical sourcing standards are maintained.Review and maintain technical procedures, policies and SOPs.Ensure all technical documentation is accurate, up to date and available on relevant customer and regulatory portals.Manage customer and compliance portals, ensuring timely updates and responses.Work collaboratively with cross-functional teams to resolve technical issues and drive continuous improvement initiatives.Support additional quality and technical projects as required.

Skills & Experience Required

Minimum 5 years' experience within a Quality, Technical or Compliance role.Minimum 5 years' experience within an FMCG manufacturing environment.Experience within the chemical, household, cleaning products or related industries would be advantageous.Strong knowledge of BRCGS standards and audit requirements.Experience conducting internal audits and supporting external audits.Understanding of COMAH regulations and associated compliance requirements.Strong risk assessment and risk mitigation experience.Excellent report writing and technical documentation skills.Experience managing controlled documentation and quality management systems.Strong problem-solving skills with the ability to proactively identify and address technical issues.Excellent communication and stakeholder management skills, with the ability to influence at all levels.High attention to detail and a methodical approach to quality management.Degree qualified in a scientific discipline is preferred.

What's on Offer

Opportunity to join a well-established and growing manufacturing business.A varied and influential role with significant responsibility.Collaborative working environment.Ongoing opportunities for professional development and continuous improvement initiatives.

Apply Today

If you have a strong background in quality management within FMCG manufacturing and are looking for your next challenge, we would be delighted to hear from you. Submit your CV today for immediate consideration.

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Quality Manager - Cwmbran (Near Newport, South Wales)

A leading CRO is looking for a Quality Manager to join its Cwmbran team, taking ownership of day‑to‑day Quality Assurance operations and ensuring both GMP and non‑GMP activities meet the highest standards of compliance, integrity, and client commitment.

In this pivotal role, you'll provide hands‑on QA leadership across the full spectrum of quality system activities - from laboratory oversight and supplier audits to inspection readiness and documentation review. You'll be expected to apply pragmatic, risk‑based judgement suited to a dynamic contract laboratory environment where regulated and non‑regulated activities coexist.

As a senior quality practitioner and people manager, you'll guide operational teams, coach staff on GMP and non‑GMP expectations, and step in to deputise for the Head of Quality when required. This is a role for someone who thrives on responsibility, collaboration, and driving a culture of compliance and continuous improvement.

Key Responsibilities

Provide routine QA oversight of GMP and non‑GMP laboratory activities

Maintain and improve the Pharmaceutical Quality System (PQS), including deviations, CAPAs, change controls, and investigations

Arrange, host, and respond to client audits and regulatory inspections

Lead, perform, and report on internal audits in line with the site audit programme

Conduct supplier audits, oversee supplier qualification, and maintain the Approved Supplier List

Apply data integrity and CSV principles across GxP systems

Support or lead implementation of electronic Quality Management Systems (eQMS)

Line‑manage 2 QA direct reports and mentor up to 4 indirect reports

Identify training needs, coach staff, and promote a strong quality culture

Drive continuous improvement initiatives across QA processes and systems

What We're Looking For

Significant QA experience within a GMP‑regulated environment

Experience in a contract laboratory or service‑based organisation conducting GMP and non‑GMP activities

Demonstrable experience conducting internal and supplier audits

Proven track record supporting and hosting client and regulatory inspections

Strong working knowledge of EU GMP, FDA CFRs, Annex 11, and ICH Q8-Q10

Sound understanding of data integrity and CSV principles

Approachable, credible, and collaborative leadership style

Confident communicator with internal stakeholders, clients, and regulators

Practical, solution‑focused, and calm under inspection conditions

Desirable:

Experience implementing or enhancing electronic Quality Management Systems (eQMS)

QMS Lead Auditor qualification

Certified training within GxP

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Quality Assurance Manager - FMCG Manufacturing
📍 Worcestershire

An established and growing manufacturing business is seeking an experienced Quality Assurance Manager to lead site quality and compliance activities within a fast-paced production environment.

This is a highly visible role with responsibility for maintaining and improving quality systems, audit readiness, product compliance, and operational standards across the site.

The Role

Key responsibilities will include:

Managing and developing the site Quality Management SystemLeading HACCP reviews and site risk assessmentsCoordinating internal audits and supporting external audits/customer visitsDriving GMP, hygiene, and continuous improvement standardsManaging investigations, non-conformances, CAPAs, and root cause analysisOverseeing SOP control and quality documentation processesSupporting supplier and packaging quality investigationsLeading and developing a quality team within a busy manufacturing operation

Candidate Profile

We are interested in speaking with candidates from a variety of regulated or high-volume manufacturing sectors, including:

Food manufacturingFMCGPharmaceuticalPersonal careCosmeticsOther high-care or highly regulated production environments

Direct sector experience is beneficial but not essential where candidates can demonstrate strong transferable quality and compliance expertise.

Key Requirements

Suitable applicants will ideally possess:

Proven experience within a QA or technical leadership roleStrong understanding of BRC standards and leading audit preparationExperience managing internal and external auditsHACCP qualification with practical implementation experienceKnowledge of QMS management and continuous improvement methodologiesStrong problem-solving and corrective action experiencePrevious people management and stakeholder engagement experienceA hands-on approach with the ability to work closely with operational teams

Additional Information

Experience working within a BRC-accredited manufacturing environment is highly desirable.HACCP Level 3 minimum preferred; Level 4 advantageous.The role combines both operational shop-floor presence and quality systems management responsibilities.Candidates should be comfortable leading teams, managing compliance activities, and supporting a strong quality culture across site.

This opportunity would suit an ambitious quality professional looking to make a significant impact within a dynamic manufacturing business. Please contact Rick @smart4 sciences for more info

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