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Compliance Officer - FMCG

Day shifts (7:00am-3:00pm) or late shifts (3:00pm-11:00pm) are available for this role, with a shift allowance paid for the late shift pattern.

Job Overview:

We are seeking a diligent and organized Compliance Officer to ensure our manufacturing processes meet all relevant regulatory and quality standards. This role plays a key part in supporting external audits, ensuring product traceability throughout the supply chain, and maintaining accurate records for regulatory compliance across all stages of production- from raw material intake to finished goods dispatch.

Key Responsibilities:

Maintain and update compliance documentation and records in alignment with industry requirements/regulations (e.g., BRCGS, Customer Technical audits).Prepare for and support external audits (regulatory, customer, and certification bodies), including collating and presenting relevant data and records.Develop and oversee robust product traceability systems, ensuring seamless tracking from raw materials through production, packaging, warehousing, and dispatch.Work closely with procurement, production, QA, and logistics teams to maintain full compliance across operational functions.Conduct internal audits to verify compliance with internal procedures and external regulations.Identify and escalate non-compliance issues; work with stakeholders to investigate root causes and implement corrective actions.Ensure documentation procedures are followed correctly throughout the business.Contribute to the development and maintenance of the company's Quality Management System (QMS).

Qualifications and Experience:

Experience in a compliance, quality assurance, or regulatory role within FMCG or chemical manufacturing (preferably cleaning or personal care products).Experience in audit preparation and regulatory inspections.Understanding of product traceability principles and manufacturing documentation systems.Proficient with document management software, Excel, and ERP systems.Excellent communication, attention to detail, and organizational skills.

Preferred:

Experience with BRCGS or similar quality systems.Familiarity with sustainability reporting or packaging complianceCertifications in compliance or quality (e.g., Lead Auditor, GMP certification Read less

Quality Manager - FMCG / Manufacturing

Location: Thetford, Norfolk
Job Type: Permanent, Full-Time
Working Hours: Monday to Friday

The Opportunity

An established manufacturer supplying products to both residential and commercial markets is seeking an experienced Quality Manager to lead and develop its quality and compliance function.

This is an excellent opportunity for a quality professional with a strong background in FMCG manufacturing, ideally within the chemical, cleaning products, household or related sectors. The successful candidate will play a key role in maintaining technical compliance, driving continuous improvement, supporting audits, and ensuring the highest quality standards are achieved across the business.

Key Responsibilities

Act as the primary technical contact for quality and compliance matters.Lead and support external audits while planning and conducting internal audits.Coordinate and manage customer audits, ensuring successful outcomes.Oversee customer complaint investigations and implement effective corrective and preventative actions.Audit and improve systems against GMP and ISO standards.Manage incoming raw materials and components, ensuring suitability before production use.Conduct supplier reviews and assessments to ensure quality, consistency and ethical sourcing standards are maintained.Review and maintain technical procedures, policies and SOPs.Ensure all technical documentation is accurate, up to date and available on relevant customer and regulatory portals.Manage customer and compliance portals, ensuring timely updates and responses.Work collaboratively with cross-functional teams to resolve technical issues and drive continuous improvement initiatives.Support additional quality and technical projects as required.

Skills & Experience Required

Minimum 5 years' experience within a Quality, Technical or Compliance role.Minimum 5 years' experience within an FMCG manufacturing environment.Experience within the chemical, household, cleaning products or related industries would be advantageous.Strong knowledge of BRCGS standards and audit requirements.Experience conducting internal audits and supporting external audits.Understanding of COMAH regulations and associated compliance requirements.Strong risk assessment and risk mitigation experience.Excellent report writing and technical documentation skills.Experience managing controlled documentation and quality management systems.Strong problem-solving skills with the ability to proactively identify and address technical issues.Excellent communication and stakeholder management skills, with the ability to influence at all levels.High attention to detail and a methodical approach to quality management.Degree qualified in a scientific discipline is preferred.

What's on Offer

Opportunity to join a well-established and growing manufacturing business.A varied and influential role with significant responsibility.Collaborative working environment.Ongoing opportunities for professional development and continuous improvement initiatives.

Apply Today

If you have a strong background in quality management within FMCG manufacturing and are looking for your next challenge, we would be delighted to hear from you. Submit your CV today for immediate consideration.

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